Use case · Retain

Stop churn
before the

cancel click.

Cancellations, failed payments and quiet downgrades show up in your data before they hit MRR. SaaSFunnels spots them, makes the offer that fits the reason, and verifies every save against Stripe.

14 days of Traction · No card required

How it works

Three moves, every save.

  1. 1 · Spot

    See risk before the cancel click.

    Usage drops, failed payments, downgrade intent and cancel-page visits land on one account, so you know who is at risk and why.

  2. 2 · Act

    Offer what fits the reason.

    Ask why, then offer a pause, a discount, a better-fit plan or a card update. Every change takes effect in Stripe.

  3. 3 · Prove

    Count only real saves.

    Saved MRR counts only when Stripe confirms it, measured against customers who saw nothing.

Templates

Six templates
for retention.

Each one is drafted from your real plans and prices during setup, so you edit a working Funnel instead of starting from blank.

  • Full-screen overlay

    Cancellation or save

    $49.8KMRR saved
    8369.7%saves

    When someone starts to cancel: ask why, then offer a pause, a discount or a plan that fits.

  • Right drawer

    Downgrade or right-size

    $21.4KMRR kept
    6452.3%right-sized

    When someone heads for a lower plan: show what they would lose, or a plan that fits better.

  • Right drawer

    Downsell

    $8.8KMRR kept
    4731.6%downsells

    When price is the reason: offer a lighter plan instead of losing the account.

  • Modal

    Failed-payment recovery

    $11.6Krecovered
    5738.0%recoveries

    When a card fails: ask for a new one in your app before access lapses.

  • Full-screen overlay

    Reactivation

    $5.6KMRR won back
    389.4%reactivations

    When a former customer signs back in: welcome them back with an offer to restart.

  • Modal

    Product feedback

    318responses
    27.5%+11 ptsresponse rate

    After a cancel or a quiet month: ask what is missing and send the answer to your team.

Proof

Every save
has a name
on it.

Every save is tied to a real customer and account, confirmed by Stripe, and synced to the tools you already run. No modeled guesses.Every save is tied to a real customer and account, confirmed by Stripe, and synced to the tools you already run. No modeled guesses.

Synced to
  • HubSpot
  • Customer.io
  • Slack
  • PostHog
Confirmed by StripeThis month · from Funnels

  • Acme AnalyticsJordan Lee paused instead of canceling
    Saved $249/mosynced to HubSpot
  • KitebaseUpdated a failed card
    +$490synced to Slack
  • NorthwindPriya Kapoor moved to a plan that fits
    Saved $59/mosynced to Customer.io
  • GlobexMarco Silva kept their plan
    Saved $99/mosynced to HubSpot

MRR saved by Funnels$28,240
Sample data

Questions,
answered.

Can customers still cancel?

Yes. A cancellation Funnel can offer a pause or a plan that fits better, and customers who still want to leave can go ahead and cancel. Stripe handles the cancellation as usual.

What can a cancellation Funnel offer?

A pause, a discount, a plan that fits better, or help with the problem behind the reason. Whatever the customer accepts is applied to their Stripe subscription.

Does it recover failed payments?

Yes. The Failed-payment recovery template asks for a new card in your app before access lapses, and the recovered payment counts once Stripe confirms it.

How is a save counted?

Only when Stripe confirms the customer stayed on a paid plan after seeing the Funnel. Results compare customers who saw a Funnel with customers who saw nothing, so you see what the Funnel added.

Which plan includes retention templates?

Every plan, including Builder. All 25 templates come with every plan, so retention Funnels are there from day one. Traction adds A/B tests, smart timing and follow-ups after “Not now”.

Funnels for the
whole journey.

Browse all 25 templates 
  • Acquire

    Turn visitors into sign-ups.

    Lead magnet, demo request, waitlist, signup, referral capture

    See Acquire 
  • Activate

    Get new users to their first win.

    Onboarding, activation, product selection

    See Activate 
  • Convert

    Turn trials into paying customers.

    Free-to-paid, trial-to-paid, one-time purchase, pricing-page recovery

    See Convert 
  • Expand

    Grow revenue from customers you have.

    Feature gates, usage limits, seats, add-ons, annual billing

    See Expand 

Stop leaving MRR
to chance.

Start free trial

14 days of Traction · No card required